Wireless Portable Charger 30,800mAh 15W Wireless Charging 25W PD QC4.0 Fast Charging Smart LCD Display USB-C Power Bank, 4 Output External Battery Pack Compatible with iPhone 15/14/13/12, Samsung etc

To avoid the delay in customs clearance process for Dangerous Goods, the shipment shall be opened at our warehouse facility to check the severity of hazardous components. Please see the list of Dangerous goods here.

• Question : Can it charge wired devices?
  Answer : Yes, this portable charger comes with two micro-USB output ports and one USB-C 25W PD output port which can be used for charging wired devices.
• Question : How long does it take to fully charge this power bank?
  Answer : It takes around 3.5 hours to fully charge this power bank with a USB-C fast charging cable and PD wall charger.
• Question : Is this device safe to use for charging devices?
  Answer : Yes, this power bank is built with a multi-protection system that protects devices against overcharge, over-discharge, excessive currents, short circuits, or overheating.
• Question : My phone stops charging after it sits on this charger, am I doing something wrong?
  Answer : You may be using wireless charging and have a phone case installed, which can prevent wireless charging. Please check if your phone case is causing the issue. If you have any other issues, please contact us.
• Question : Does the screen turn off when charging or is it defective?
  Answer : The charger's screen turns off during charging. Please check if it is still able to charge your phone. If you have any other issues, please contact us.
• Question : Is it supposed to be able to pass-through wireless charging?
  Answer : Yes, once the power bank is fully charged, it can wirelessly charge devices without being plugged into a wall. It has a large power capacity to charge multiple devices.
• Question : How long does it hold the battery charge at 100% while not using?
  Answer : The battery can hold a 100% charge for at least 3 months when not in use.
• Question : Does this charge wirelessly for Samsung Note 9?
  Answer : I'm not sure about Note 9, but it works with Note 10 and other devices.
• Question : Is this battery really 30,000mAh?
  Answer : Yes, this battery charger has a capacity of 30,000mAh.
• Question : Does it work for iPhone 8 Plus?
  Answer : Yes, it works for iPhone 8 Plus.
• Question : I just got mine, did anyone else find it took a long time to charge the charger?
  Answer : It may take some time to charge the charger. The charging speed can vary, but it should be fine as long as it holds the charge for your iPhone. The number of times it can charge your iPhone before needing to be charged again may vary.
• Question : My power bank is not charging properly. How can I get it replaced or fixed?
  Answer : If your power bank is not working properly, please contact us for a replacement or repair.
• Question : Will it charge while it's being charged?
  Answer : I'm not sure. The previous answers contradict each other. Please consult the manufacturer or contact customer support for clarification.