Dreo Cordless Vacuum Cleaner for Home, 25kPa 550W Strong Suction, 3000mAh Detachable Battery, Up to 60 Mins, Handheld/Stick Vacuum with Headlights, Tools for Car, Pet Hair, Carpets, Hard Floors

To avoid the delay in customs clearance process for Dangerous Goods, the shipment shall be opened at our warehouse facility to check the severity of hazardous components. Please see the list of Dangerous goods here.

• Question : What is the suction power of this vacuum?
  Answer : It has a strong suction power of 25kPa with an advanced motorized head that adds extra power to pick up deeply embedded dirt.
• Question : How long does the battery last?
  Answer : The Li-ion battery provides a long runtime of up to 60 minutes of uninterrupted cleaning, which is enough to clean your whole house.
• Question : What surfaces can this vacuum clean?
  Answer : This vacuum cleaner can clean various surfaces, including carpets, floors, ceilings, and sofas, and it comes with all the cleaning tools you need for hard-to-reach areas, shaded corners, and even your car's interiors.
• Question : Can I switch from carpet to hardwood?
  Answer : Yes, with our 2-in-1 hybrid brushroll, you can easily switch from carpet to hardwood. For high pile carpets, you can send us your order number to support@dreo.com or join our FB group Dreo House Cleaning and we will send you a professional high pile carpet roller.
• Question : Can the vacuum cleaner stand on its own?
  Answer : No, our cordless vacuum cleaners do not have a lock to hold them in an upright position. They are heavier on the top due to the battery and cyclone assembly.
• Question : Can I replace the battery when it dies?
  Answer : Absolutely! Our vacuum is equipped with a 3000mah removable and rechargeable battery with premium Samsung/Murata Li-ion cells which can keep 80% battery capacity after 300 charging cycles. Just purchase another battery when the one you are using dies.
• Question : Can the docking station be mounted on a sheetrock wall?
  Answer : Yes, screws and sheet rock anchors are included with the docking station to install it on any type of wall.
• Question : Can the powerhead be attached to the handle unit without the blue pole in between?
  Answer : Yes, the powerhead can be attached without the extension.
• Question : Where can I purchase extra batteries?
  Answer : Extra batteries will be in stock in a week. You can join our FB group or email us and we will notify you once they are available.
• Question : How can I tell which 18650 battery cell manufacturer I have?
  Answer : Sorry, we do not understand this question. Can you please clarify?
• Question : Is it possible to charge a disconnected battery in the charging dock?
  Answer : No, you can charge the vacuum either on the dock or by flipping open the charging cap to charge the main body directly. We will release a charging dock for the battery soon.
• Question : Which setting is for hardwood floors and which is for carpet?
  Answer : Our vacuum works well on both hardwood floors and carpets, with the Automatic setting being the most commonly used.