Talentcell Rechargeable 72W 100Wh 12V/8300mAh 9V/11000mAh 5V/20000mAh DC Output Lithium ion Battery Pack for LED Strip, CCTV Camera and More, Portable Li-ion Batteries with AC/DC Charger

To avoid the delay in customs clearance process for Dangerous Goods, the shipment shall be opened at our warehouse facility to check the severity of hazardous components. Please see the list of Dangerous goods here.

• Question : What is included in the package?
  Answer : The package includes the lithium ion battery pack and AC/DC charger. However, it does not include a USB cable or reversed polarity cable.
• Question : Can this battery pack be used to power a guitar multi-effects processor?
  Answer : Yes, it is compatible with guitar multi-effects processors, but a reversed polarity cable is required.
• Question : What should I do if the battery pack doesn't charge?
  Answer : Make sure the switch on the battery pack is turned on to the '-' position for charging to occur. If you are still experiencing issues, contact the manufacturer for support.
• Question : Is the 9V plug center-positive or center-negative?
  Answer : The 9V plug is center positive.
• Question : Can the unit be charged and used at the same time?
  Answer : Yes, this battery can be charged and used at the same time.
• Question : Can the 9v supply and the 12 v supply be used at the same time to power one device that needs 9v and one that uses 12v?
  Answer : Yes, The battery can power a 9v device and a 12v device at the same time.
• Question : Will the 5v and 9v outputs supply power while the unit is charging?
  Answer : Yes, the battery can supply power of 5v and 9v while charging.
• Question : Can it charge and discharge at same time?
  Answer : Yes, it can charge and discharge at the same time using our 'Y' cable.
• Question : Can this be taken on an airplane in your carry on?
  Answer : Yes, you can take this power bank on an airplane as the energy of our battery is less than 100wh.
• Question : The 8300mAh and 11000mAh are both listed as weighing 1.5 and 1.6 lbs respectively. Is that correct?
  Answer : Yes, the weight is right.
• Question : How long does it take to charge this battery pack?
  Answer : It takes about 8 hrs to fully charge the battery.
• Question : Do the 12v and 5v outputs have a common ground? If not, can the grounds be safely connected?
  Answer : Yes- you can connect the grounds together. The 5 volt output is regulated. The 12 volt output decreases to below 10 volts as the battery charges.