Waterdrop Whole House Water Filter System, with Carbon Filter and Sediment Filter, 5-Stage Filtration, Highly Reduce Lead, Chlorine, Odor and Taste, 2-Stage 5 Micron WD-WHF21-PG, 1" Inlet/Outlet

To avoid the delay in customs clearance process for Dangerous Goods, the shipment shall be opened at our warehouse facility to check the severity of hazardous components. Please see the list of Dangerous goods here.

• Question : What is the lifespan of the filters?
  Answer : GAC filter should be changed every six months, while the PP filter should be changed every 3-6 months.
• Question : Does it come with installation instruction?
  Answer : Yes, the installation of the system is easy and can be done by yourself while following the instructions provided in the manual.
• Question : What does the water filtration system protect?
  Answer : This whole house water filtration system protects your water pipes from rust and extends the lifespan of your water-related appliances by delivering clean water source without clogging.
• Question : Can this be installed outside (in a non-freezing environment)?
  Answer : No, this product is only designed for indoor use.
• Question : Can this unit be used in a condo?
  Answer : Yes, as long as it can be connected to your current water line.
• Question : Do you feel comfortable drinking this with well water. I have lots of iron?
  Answer : This pre-filter is not designed to make the water drinkable, but it can effectively remove iron.
• Question : Length x Width of mounting bracket?
  Answer : The mounting bracket dimensions are 14.96 x 7.48".
• Question : Will the water inlet and outlet leak after installation?
  Answer : To prevent leakage, we recommend using sealing tape around the thread.
• Question : Material says Polypropylene, can you please elaborate on this and is it used in the filter cartridge or the blue casing?
  Answer : Polypropylene is used in the blue casing.
• Question : Does the filter system come with O-rings? If yes, what sizes?
  Answer : Yes, it comes with 2 O-rings with inner diameter of 138mm, outer diameter of 142.5mm, and thickness of 4.5mm.
• Question : Will this work with a 1/2 inch copper water line?
  Answer : You can use an adapter to connect it to a 1/2 inch copper water line.
• Question : Does this filter remove lead? Can you provide some technical details?
  Answer : Yes, the activated carbon in the filter can remove part of the lead.