Harney & Sons Dragon Pearl oz Loose Leaf Green and White Tea, Jasmine, 16 Ounce

The Harney & Sons Dragon Pearl Jasmine Tea has garnered a mixed reception from customers, showcasing a distinctly varied experience among tea enthusiasts. For many, this tea holds a special place as one of their favorites, with notable mentions praising its relaxing qualities and pleasant flavor when brewed traditionally. Customers fondly recount their initial encounters with this tea, suggesting a significant level of trust built on previous positive experiences, especially with the bagged version. However, the switch to loose leaf has proven disappointing for some. A key issue reported involves the lack of flavor in the loose tea, likened to "hot brown flavorless water" even after adjustments to steeping times and quantities. This has led to frustration, particularly when a sizable investment was made, only to leave customers feeling they wasted their money. Some users also expressed dissatisfaction with customer service responses regarding the quality of batches, indicating inConsistency in product experience. On the other hand, there are also reports of satisfactory resolutions from customer service when issues have been reported within the expected timeframe. This highlights a dual nature of the company's approach, promising reliability for some while failing to live up to expectations for others. Overall, Harney & Sons Dragon Pearl Jasmine Tea seems to be a product that can delight many, provided that the right batch is received and steeped correctly. However, potential buyers should be cautious and Consider starting with smaller quantities. **