Universal Audio Apollo Twin X DUO Heritage Edition

The Universal Audio Apollo Twin X DUO Heritage Edition is a high-quality audio interface that delivers excellent sound and performance. It comes with an auto-sensing power supply and supports both Mac and Windows systems, although Windows users may need to ensure compatibility with their Thunderbolt ports and motherboard. The converters in the unit are 24-bit, so while you can create 32-bit audio files, the actual converters are limited to 24-bit quality. In terms of customer experience, there are mixed reviews. Some customers praise the fast delivery and the stylish design of the product. They also appreciate the sound quality and the included "legacy" plug-ins. However, there are also complaints about the registration process and lack of phone support. Some customers had difficulty registering their product and were frustrated with the lack of support options. The review also highlights a few shortcomings with the product. The lack of a Thunderbolt cable included in the package is a significant gripe, Considering the product's price. The slippery and sharp edges of the big knob and the lack of grooves for better grip are mentioned as well. Additionally, the on-screen interface is not scalable, and the buttons and text are too small, which can be frustrating. The massive software package that includes every single plug-in may be seen as intrusive to some users. Other Cons include the twist-lock power cord feature not being well-known, causing confusion among users, and the LED indicators not being high resolution enough. Some customers also wished for two headphone jacks instead of just one. Overall, the Universal Audio Apollo Twin X DUO Heritage Edition offers impressive sound quality and performance, but there are some areas that could be improved, such as better customer support and addressing the mentioned shortcomings.