Question : Can this product be used by a non-trained individual?
Answer : No, this is a professional product and should be used only by a trained individual.
Question : How many different shades are available with this product?
Answer : There are over 110 intermixable shades to match your creativity.
Question : Is the seller responsible for any adverse outcomes resulting from the use of this product?
Answer : No, the seller is not liable for any adverse outcome resulting from use of this product.
Question : How long does the color last?
Answer : The color itself lasts until the roots start to grow out. It is suggested to use every 4 weeks or as needed to touch up roots.
Question : Can you use with keratin treated hair?
Answer : Yes, it can be used on keratin-treated hair. No harmful effects have been reported.
Question : Does Igora Royal come in a size bigger than 2.1 fl oz?
Answer : No, 2.1 fl oz is the biggest size available.
Question : Do I need to use developer with this product?
Answer : Yes, you need to use developer with this product. The developer can be either 10, 20, 30 or 40 volume, depending on the requirement.
Question : What ratio of the developer do I use for just my roots?
Answer : For just your roots, you can use 1 ounce color and 1 ounce 20 developer.
Question : Should I shampoo my hair after rinsing the excess color out? What brand of color-treated shampoo do people prefer?
Answer : Yes, you can wash your hair with any shampoo & conditioner for color-treated hair after rinsing the excess color out.
Question : Is this product safe to use on fine fair hair? Will it over-lift?
Answer : This product is safe to use on fine fair hair. It has a conditioner that makes hair soft and shiny, and it does not over-lift hair.
Question : Is this the new formula or the old formula?
Answer : It is the old formula. This color has been discontinued.
Question : Why does the color patch above look gray, not blonde?
Answer : Blondes usually have numbers 8.00 and 9.00. Please mention the number to know more.
Question : Is this the 12-1 with fibrebond?
Answer : Yes, it is the 12-1 with fibrebond.
Question : Does this line of color run dark? Should I order a level lighter? (I want a light brown beige color.)
Answer : It depends on the developer used. If the developer level is 30 or higher, then it can give a dark brown result. Hence, it is suggested to order a level lighter to get a light brown beige color.