Queen Bed HAIIDE, Queen Platform Bed Frame with Upholstered Headboard, Dark Gray

The Queen Bed HAIIDE, Queen Platform Bed Frame with Upholstered Headboard, Dark Gray, has received mixed reviews from customers. On the positive side, customers have appreciated its compact packaging, ease of assembly, sturdy Construction, beautiful color, and quality materials. Some were pleasantly surprised by the firm and fluffy feel after it expanded. However, there were complaints about shipping damages, particularly to the footboard and other parts, indicating rough handling during delivery. The thin and cheap material used on the headboard was a disappointment for some, and there were reports of the bed arriving dirty and broken, possibly indicating prior use. The absence of necessary components like buttons also led to dissatisfaction. In conclusion, while some customers were satisfied with the product, there were recurring issues with shipping damages and product quality that must be addressed for an improved customer experience.