Straight Talk Samsung Galaxy A14, 5G, 64GB, Black - Prepaid Smartphone [Locked to Straight Talk]

The phone itself seems to be well-liked by customers who have been able to set it up successfully. Users found the setup process to be easy and mentioned that the phone offers a lot of features and options. The price point was also appreciated by customers. However, the major issue with this product seems to lie with the online purchasing experience from Walmart. Several customers have reported that the phone they received was not activated and they had to visit a Walmart store to have it scanned and activated. Others mentioned that even after the scanning process, the phone still couldn't be activated by Total Wireless, leading to frustration and the need for a return. Many customers expressed disappointment with Walmart's handling of the situation, citing delays in processing returns and difficulties in obtaining a refund. Some even had to make multiple trips to the store to resolve the activation issue or were not authorized for a replacement. Overall, while the phone itself seems to be a good product, customers are advised to exercise caution when purchasing it online from Walmart due to potential activation issues and the lack of satisfactory customer service when problems arise.