Question : What is included in the pen set?
Answer : The pen set includes a super bright LED light, touchscreen stylus, standard and metric rulers, bubble leveler, bottle opener, flathead and Phillips screwdriver, and a ballpoint pen.
Question : What is the body of the pen made of?
Answer : The body of the pen is made of heavy duty aluminum metal.
Question : Does the pen set come with ink refills?
Answer : Yes, the pen set comes with 2 ink refills.
Question : Is it possible to print our company name on it?
Answer : No
Question : Which battery use?
Answer : It uses 3 x LR41 batteries
Question : How can I get replacement stylus?
Answer : You may have to ask the manufacturer for a replacement
Question : How do we go about contacting the seller for refills for these pens?
Answer : What pen tip is it? Fine, medium?
Question : What mm size is the flathead screwdriver?
Answer : The tip of the flathead screwdriver measures about 2mm wide
Question : Are replacement parts available?
Answer : Both pens come with replacement ink refills. You may have to ask the manufacturer for any other parts
Question : How long do the batteries last? How long does one ink cartridge last?
Answer : no idea I threw them away they where so cheap
Question : The ink cartridge has retreated into the pen body, so only a tiny bit of the writing point is exposed. Can this be fixed?
Answer : This issue can often be fixed by gently twisting the pen tip back out. Try gripping the metal tip of the pen firmly and slowly twisting it clockwise while pulling outwards at the same time. If you are still having trouble, please contact us at info@rakprotools.com