Question : What is docosanol?
Answer : Docosanol is an effective antiviral agent often used in lip balms to treat cold sores.
Question : Is this lip balm suitable for regular use?
Answer : Yes, this lip balm is specially formulated for regular use.
Question : What if I am unsatisfied with the product?
Answer : We offer a satisfaction guarantee and will refund your order if you are not happy with the product.
Question : What percentage of docosanol does DocoShield contain?
Answer : DocoShield contains 10% docosanol.
Question : Is DocoShield gluten-free?
Answer : Yes, DocoShield is gluten-free. The ingredients do not contain gluten.
Question : Can the manufacturer consider making a version without soy, laurathe, and bubble gum scent?
Answer : We suggest reaching out to the manufacturer with this request, as their production decisions are beyond our control.
Question : Does DocoShield contain any sunscreen?
Answer : No, DocoShield does not contain any sunscreen. It is recommended to safely stack it with a sunscreen balm if needed.
Question : What is the shelf life of DocoShield?
Answer : The exact shelf life is unknown, but many customers find it to be long-lasting. It is recommended to store it in appropriate conditions.
Question : Does each usage of DocoShield contain 10% docosanol?
Answer : Yes, each application of DocoShield contains 10% docosanol, as it is evenly distributed in the entire tube.
Question : What is the difference in texture between DocoShield and the version with lysine?
Answer : The texture is similar between DocoShield and the lysine version. However, the efficacy of DocoShield in reducing the severity and frequency of cold sores is often preferred by customers.
Question : How does DocoShield taste and smell?
Answer : DocoShield is odorless and tasteless. It provides moisturizing benefits to the lips.
Question : Why does DocoShield get gritty and mushy? What can be done?
Answer : Grittiness and mushiness can occur due to the nature of cold sores. It is suggested to wash the infected area, use a topical cream over the affected area, and only apply DocoShield around the blister to prevent spreading the infection. It is important to store the stick away from heat to avoid melting.
Question : Does DocoShield come with a non-tampered seal?
Answer : Yes, DocoShield is sealed with a non-tamper seal on the tube. Additionally, the box it comes in is sealed with shrink wrap and tape.