DC31-00178A PX3516-01 Washer Drain Pump(OE-M) for SAMSUNG Washing Machine-Replaces DC31-00178D B35-3a |5 Year Warranty

Customer Experience: The FAQ section is quite clear from inquiries regarding the compatibility of the product to Samsung washing machines. Most of the inquiries got a response indicating if it is or is not compatible. However, one inquiry was a bit confusing and the customer service representative asked for accuracy in the model provided. As for the review section, about half of the reviews mentioned the product arriving damaged or broken. Some reviewers did not receive the product in its original box or with enough bubble wrap. Nonetheless, most customers who were able to install it successfully were satisfied with its performance. Overall Reception: This product is well received by customers who were able to use it to replace their old drain pump. It is generally considered a good alternative to the OEM product as it is a fraction of the OEM price. However, the issue with packaging and broken parts is a consistent problem.